What do I do if I'm cut off after they answer?
Always try to call 9-1-1 back. Don't wait for the 9-1-1 call taker to try to contact you. They may not have received your cell phone number in the initial 9-1-1 call and may need additional information.

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1. Can I call 9-1-1 on my cell phone and is there a cost involved?
2. Does the 9-1-1 call taker know my location?
3. What if I don't know where I'm at when I call 9-1-1?
4. Does the 9-1-1 call taker know my phone number when I call 9-1-1 on a cell phone?
5. Why is the 9-1-1 call taker asking me so many questions?
6. While the 9-1-1 call taker is speaking to me, is help being sent?
7. Why does the dispatcher transfer my call to another agency?
8. Why does the call taker transfer my call to another person sometimes?
9. What do I do if I'm cut off after they answer?
10. Can I keep driving when I call 9-1-1 on a cellular phone?
11. Should I program 9-1-1 or turn on my auto 9-1-1 feature on my cellular phone?