Why is the 9-1-1 call taker asking me so many questions?
Seconds save lives. The more questions 9-1-1 call takers ask, the more information they can pass on to the emergency personnel responding to your 9-1-1 call. This information allows the emergency personnel to more accurately prepare. In addition, when dealing with medical calls, many 9-1-1 call takers are trained to give emergency pre-arrival instructions. These instructions start the emergency response to the situation immediately.

Show All Answers

1. Can I call 9-1-1 on my cell phone and is there a cost involved?
2. Does the 9-1-1 call taker know my location?
3. What if I don't know where I'm at when I call 9-1-1?
4. Does the 9-1-1 call taker know my phone number when I call 9-1-1 on a cell phone?
5. Why is the 9-1-1 call taker asking me so many questions?
6. While the 9-1-1 call taker is speaking to me, is help being sent?
7. Why does the dispatcher transfer my call to another agency?
8. Why does the call taker transfer my call to another person sometimes?
9. What do I do if I'm cut off after they answer?
10. Can I keep driving when I call 9-1-1 on a cellular phone?
11. Should I program 9-1-1 or turn on my auto 9-1-1 feature on my cellular phone?