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Adoptions

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1. I was adopted as a child. Where can I find information about my birth parents?
2. I am the birth parent of a child who was adopted. Am I able to access the adoption records of my birth child?
3. I was adopted in Douglas County, Wisconsin and need a copy of my Order for Adoption. Can I request a copy directly through the Probate Office?

Child Support

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1. I have questions about custody or visitation. Who can help me?
2. If I lose my job, do I still have to pay child support?
3. How do I request a review of my child support order?

Communication Center

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1. Can I call 9-1-1 on my cell phone and is there a cost involved?
2. Does the 9-1-1 call taker know my location?
3. What if I don't know where I'm at when I call 9-1-1?
4. Does the 9-1-1 call taker know my phone number when I call 9-1-1 on a cell phone?
5. Why is the 9-1-1 call taker asking me so many questions?
6. While the 9-1-1 call taker is speaking to me, is help being sent?
7. Why does the dispatcher transfer my call to another agency?
8. Why does the call taker transfer my call to another person sometimes?
9. What do I do if I'm cut off after they answer?
10. Can I keep driving when I call 9-1-1 on a cellular phone?
11. Should I program 9-1-1 or turn on my auto 9-1-1 feature on my cellular phone?

County Clerk

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1. How do I apply for a marriage license?
2. How do I apply for a U.S. passport?
3. How do I purchase tax-deeded property?

County Treasurer

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1. When are property tax bills mailed out and the payment(s) due?
2. Can I pay property taxes by credit/debit card?
3. Am I able to make payments on my property taxes?
4. Where do I pay personal property taxes?
5. Do I qualify for the Lottery and Gaming Credit and how do I apply?
6. How long do I have before my unpaid taxes are up for tax deed by Douglas County?

Courts

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1. If I am involved in a court case, do I need a lawyer?
2. How do I get a lawyer?
3. Where can I access legal information
4. Where can I get the forms that are used in the court system?
5. Where do I go to access public records of the court system?
6. Where can I find out about Douglas County's local rules?
7. If I do not have a computer can I look at written copies of the forms referenced here?
8. I did not find an answer here. Where else can I go?

District Attorney

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1. Can I speak with the prosecuting attorney assigned to my case?
2. I have been charged with a crime. I would like an attorney to represent me, but I cannot afford one. What can I do?
3. What happens if I miss my court appearance?
4. If I have an ordinance, Department of Natural Resources (DNR), speeding, or Operating Whie Intoxicated (OWI) first-offense ticket(s), when can I talk to the prosecutor handling it?
5. Are your court records open to the public?
6. Does your office handle child support collections?
7. Does your office handle civil litigation/lawsuit matters?
8. How do I file a small claims action?
9. How can I go about getting an extension of time to pay for my court fines?
10. How do I go about requesting a pardon?
11. I have been getting a lot of phone calls from telemarketers. What can I do to get them to stop calling me?
12. I can no longer control my son/daughter, what can I do? Who can I call?

Highway

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1. What time of day does the snow plowing and winter maintenance begin during a snowstorm?
2. During winter maintenance, why is salt used on the State highways and a sand / salt mixture used on the county highways?
3. What is manufactured sand?
4. When is the monthly Highway Committee meeting?

Intake & Assessment

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1. What is child abuse and neglect?
2. What should I do if I believe that a child is abused or neglected?
3. What will happen when I report child protection concerns?
4. What will happen when the social worker sees the child and family?

Land Records

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1. Where can I purchase a plat book?
2. How do I find / use the City / County mapping website?
3. Has there been a survey completed on my property?

Other Contacts

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1. Where can I get funding for a new well? What money is available for replacing my residential well?
2. What is wrong with my water? How can I treat my water? What things should I test my well for?
3. How do I get a well certificate? Where can I find my well record? Can I get information about my well depth?

Planning & Zoning

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1. I live out in the country. Do I need a permit to build?
2. Do I need five acres to build?
3. What is the difference between a land use permit and a conditional use permit?

Probate

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1. What is Probate?
2. Do a decedent’s assets always have to go through probate?
3. How do I file a claim against an estate?

Real Property Lister

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1. I bought a parcel of land in Douglas County. Why didn't I receive my tax statement?
2. My spouse and I have divorced. Why does his/her name keep appearing on the assessment notices and tax bills?
3. My spouse has passed away, but the assessment notice and tax bill still shows the name. How can I get their name removed?
4. I was married recently. Why hasn't my name been changed on the tax bill and assessment notice?
5. I don't believe my property assessment is correct. Can you change it?
6. I get several tax bills for adjacent parcels of land. Is there any way to combine them?
7. We just bought a brand new lot this year, but the tax bill came in the previous owner's name. Why didn't you update this?

Register of Deeds

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1. How do I get a copy of a birth, marriage, or death record?
2. How do I record a Quit Claim Deed and a transfer return form?
3. Where can I search property records?
4. When can I do a geneology search?

State Budget Bill/Budget Repair Bill

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1. Rumor: I have heard that the Economic Support unit is being eliminated and 13 people are losing their jobs in the coming weeks.
2. Will the 5.8% retirement contribution proposed in the Budget Bill on all active employees who are members of the Wisconsin Retirement System be pre- or post-tax?
3. Will any additional contributions towards health insurance and Wisconsin Retirement System be pre-tax?
4. How are law enforcement personnel affected by the Wisconsin Retirement System (WRS) contribution requirement?
5. When will employees start to contribute to the Wisconsin Retirement System (WRS)?
6. Can public employees who work for a Wisconsin Retirement System (WRS) employer opt out of the WRS?
7. Could any of this have an effect on employee costs to the County's health insurance plan?
8. Is it true that Douglas County department supervisors recently received pay bonuses?
9. Are step wage increases still available to non-represented employees?

Victim / Witness Services

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1. Who is eligible for victim / witness services?
2. How do I request victim witness services?
3. What are the costs for victim / witness services?
4. As a victim of a crime, how can I find out about my case?
5. How do I get my property returned if it has been recovered by the police?
6. What if the defendant's investigator or attorney wants to talk to me?

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Douglas County Courthouse  |  1313 Belknap Street  |  Superior, Wisconsin 54880  |  Ph: (715) 395-1341